Creating a BlackVue account using your email is quick, simple, and gives you full access to all features, including easier account recovery and management. Follow these steps to sign up and solve common issues with email-based login.
Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.
How to Create an Account Using Email
In the mobile app (BlackVue App)
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Download the Latest App
- Make sure you have the newest version of the BlackVue app from the Google Play Store or Apple App Store.
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Open the App and Start Sign-Up
- Launch the BlackVue app.
- Read Access Permission Guide and press "Continue".
- Tap on “Continue with Email".
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Enter Your Email and Set a Password
- Type a valid email address and click Next.
- Choose a secure password and click Next.
- Read the BlackVue Terms and Agreement, and press Next.
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Verify Your Email
- Check your inbox for a verification email.
- Click the verification link to activate your account.
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Log In and Complete Setup
- Return to the app and sign in with your email and password.
- Follow any prompts to complete personal or camera details.
In the Fleeta Web Viewer
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Visit the Fleeta Web Viewer Page
- Go to https://app.fleeta.io/signup to start.
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Enter Your Name and Email and Set a Password
- Type your name and a valid email address.
- Choose a secure password.
- Read the BlackVue Terms and Agreement, and press Next.
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Verify Your Email
- Check your inbox for a verification email containing six-digit confirmation code.
- Enter the code in the Fleeta page .
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Add Billing Information and Complete Setup
- Enter your billing information and the number of cameras.
- Read terms and click the next button to complete sign up.
- Follow any prompts to complete personal or camera details.
Benefits of Email Registration
- Supports password recovery if you ever forget your credentials.
- Allows for secure management and personalized account settings.
Common Email Sign-Up Issues and Solutions
| Issue | Solution |
|---|---|
| “Email not found” | Check spelling, or register as a new account if you’re a new user. |
| Didn’t receive reset email | Look in your spam or junk folder; confirm your email is registered. |
| Login fails after update | Ensure the app is updated. Try clearing cache or reinstalling if needed. |
Useful Tips
- For sign-up via Google or Apple ID, use their respective login methods (not email/password).
- Always keep your email address up to date for recovery and notifications.