If your BlackVue dashcam is experiencing random reboots, please follow the steps below to isolate and resolve the issue:

1. Check SD Card Health

• Format your microSD card using the BlackVue Viewer (PC/Mac) or the BlackVue App.

• If the issue persists, test with another BlackVue microSD card to rule out SD card corruption or compatibility issues.

2. Verify Power Supply

• Ensure all power cables (power port, coaxial cable for rear camera, etc.) are securely connected.

• Confirm your vehicle battery or external dashcam battery (e.g., B-130X or B-124X) is fully charged and functioning properly.

3. Update or Reinstall Firmware

• Download the latest firmware from www.blackvue.com.

• Follow the firmare upgrade instruction through this link

4. Overheating Protection

• If parked under direct sunlight for extended periods, the dashcam may shut down or reboot due to high temperature.

• Allow the unit to cool down and avoid mounting it directly behind tinted or heated areas that trap heat.

5. Persistent Rebooting

• If all troubleshooting steps have been followed and the dashcam continues to reboot:

  • It may indicate a hardware issue.

  • Please contact BlackVue Support or visit your authorized reseller for RMA service or evaluation.