If your BlackVue dashcam is experiencing random reboots, please follow the steps below to isolate and resolve the issue:
1. Check SD Card Health
Format your microSD card using the BlackVue Viewer (PC/Mac) or the BlackVue App.
If the issue persists, test with another BlackVue microSD card to rule out SD card corruption or compatibility issues.
2. Verify Power Supply
Ensure all power cables (power port, coaxial cable for rear camera, etc.) are securely connected.
Confirm your vehicle battery or external dashcam battery (e.g., B-130X or B-124X) is fully charged and functioning properly.
3. Update or Reinstall Firmware
Download the latest firmware from www.blackvue.com.
Follow the firmare upgrade instruction through this link
4. Overheating Protection
If parked under direct sunlight for extended periods, the dashcam may shut down or reboot due to high temperature.
Allow the unit to cool down and avoid mounting it directly behind tinted or heated areas that trap heat.
5. Persistent Rebooting
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If all troubleshooting steps have been followed and the dashcam continues to reboot:
It may indicate a hardware issue.
Please contact BlackVue Support or visit your authorized reseller for RMA service or evaluation.
6. Voltage Drops and Current Consumption
- Because the ELITE 10 and ELITE 10 CABIN run dual-channel high-speed processing pipelines, their power consumption is substantially higher than legacy dashcams:
- Normal Operating Current: 510mA (Front + Rear actively recording).
- Cabin Night Mode Draw: Up to 570mA* (+60mA when the OMNIVISION OS08E10 cabin unit engages its integrated near-infrared LED array).
- If the dashcam reboots frequently, ensure that the vehicle battery is outputting at least 11.8V and that you are not utilizing cheap, low-gauge third-party power cables, which cause voltage sags.