Overview
This guide covers how to get your BlackVue LTE-capable dashcam connected to BlackVue Cloud using a SIM card, including carrier recommendations and APN settings.
Note: As of August 2025, BlackVue no longer provides its own SIM cards. You must purchase a 3rd-party 4G data-only nano SIM from a compatible carrier.
Which BlackVue Models Support LTE?
| Connection Type | Models |
|---|---|
| Built-in LTE (SIM slot on camera) | DR970X-2CH LTE Plus, DR770X-2CH LTE, DR750X-2CH LTE, DR750-2CH LTE |
| External LTE module required (CM100GLTE) | DR970X, DR970X Plus, DR900X, DR900X Plus, DR770X, DR750X, DR750X Plus, ELITE 8/9/10 |
If your model is not LTE-built-in, you need the CM100GLTE connectivity module (sold separately) and a hotspot or SIM inserted into the module.
SIM Card Requirements
- Type: 4G LTE data-only nano SIM
- Voice and SMS plans are not required and may cause compatibility issues
- 5G-only SIM cards are not supported
- Hybrid 4G/5G SIM cards are acceptable as long as they fall back to 4G
Recommended Carriers by Region
United States:
| Carrier | Compatibility | Notes |
|---|---|---|
| T-Mobile | ✅ Recommended | Direct T-Mobile plans only |
| AT&T | ✅ Compatible | APN setup may be required |
| Verizon | ⚠️ Limited | Not officially recommended |
| T-Mobile MVNOs (MetroPCS, Mint Mobile, Visible) | ❌ Not recommended | Use T-Mobile direct plans only |
Canada: Contact your local BlackVue distributor for carrier recommendations.
Australia: Telstra SIMs have shown connectivity issues. Contact ABB Australia for carrier recommendation before purchasing.
France/Europe: Carrier must support 4G LTE with manual APN configuration. MVNOs (e.g. Sosh) may require manual APN setup — check with your carrier.
APN Settings
If your dashcam fails to connect to the Cloud after SIM insertion, you may need to enter APN settings manually.
How to enter APN settings:
BlackVue App → Camera Settings → Camera Connectivity → Hotspot Settings → select your SIM/carrier slot → enter APN manually
US Carrier APN Values:
| Carrier | APN |
|---|---|
| AT&T | broadband (most common) or phone |
| T-Mobile | fast.t-mobile.com |
For carriers not listed: Check your carrier's official APN settings page, or contact carrier support directly. The BlackVue support team cannot provide APN values for all carriers.
Troubleshooting — Still Not Connecting After SIM Insert
- Confirm the SIM is properly seated (use the SIM ejector tool, check tray orientation)
- Verify the SIM is activated by testing it in a phone first
- Confirm your plan is a data-only plan (not voice-only or combo)
- Check the LTE LED on your dashcam or module:
- Yellow = LTE connected
- No LED / wrong color = SIM not recognized or carrier issue
- Try entering APN manually (see above)
- If still not connecting → contact BlackVue Support with your carrier name, plan type, and APN value attempted