Comparison at a Glance
| Feature | Serial Number (S/N) | IMEI Number |
|---|---|---|
| Format | 14 Characters (Alpha-numeric) | 15 Digits (Numeric only) |
| Applies to | Dashcams, Batteries, Modules | LTE Cameras & Modules only |
| Primary Use | Warranty, SSID, & Cloud Code | SIM Activation & Cellular Data |
| Location | Device body / Box / App | Module body / LTE Camera label / Box |
1. The Serial Number (S/N)
The Serial Number is a 14-character alphanumeric code unique to the hardware device.
Applies to: All BlackVue products, including Dashcams, Batteries, and Modules.
Found on: The product box sticker, the body of the camera (hidden behind the mount), the back of battery packs, or the connectivity module's label.
Used for: * Warranty & Manufacturing: Verifying your warranty and production batch.
Security: Providing your default Wi-Fi SSID, password, and unique Cloud Code.
Authentication: Confirming the camera is a genuine product from an authorized seller.
SERIAL NUMBER FOR NON-LTE DASHCAM (EX. DR770X-2CH)
LOCATION: Packaging box underside
LOCATION: Inside box packaging (left); camera information sticker (right)
Rear Camera and Accessory (Battery) Serial Numbers
2. The IMEI Number
The IMEI (International Mobile Equipment Identity) is a 15-digit numeric code used exclusively for cellular identification.
Applies to: Only products with a built-in or connected LTE modem.
Found on: * External Modules: On the flat back surface of the CM100GLTE connectivity module.
LTE Dashcams: On the product label of LTE-integrated cameras (e.g., DR970X-LTE, DR770X-LTE).
BlackVue App: Within the app under SIM Card Activation or Cloud Settings.
Used for:
Carrier Activation: Registering the device with providers (T-Mobile, AT&T, etc.) to link a data plan to that hardware.
Network Troubleshooting: Identifying the "radio" hardware if you are having issues connecting to 4G/LTE.
SERIAL NUMBER AND IMEI NUMBER OF LTE DASHCAM (EX. DR970X-2CH LTE PLUS)
LOCATION: Packaging box underside
SERIAL NUMBER AND IMEI NUMBER OF LTE MODULE (EX. CM100LTE)