Experience the full power of your BlackVue dashcam by using Remote Live View and Remote Playback through the BlackVue Cloud and app. These features allow you to monitor your vehicle in real-time, replay events, and access recorded footage from anywhere.

Note: Screenshots in this guide are based on the BlackVue app and may vary slightly depending on your camera model or app.

What is Remote Live View?

Remote Live View enables you to stream real-time video from your Cloud-connected dashcam directly to your smartphone, tablet, or web browser. This function works with both front and rear cameras (or interior cameras for multi-channel models), and is available as long as your dashcam is powered and has internet connectivity via Wi-Fi hotspot or an integrated LTE connection.

Key Benefits:

• Remotely check on your parked car, fleet, or commercial vehicles anytime.
• Instantly see live camera feeds (front, rear, interior).
• Respond quickly to incidents by viewing the situation as it unfolds.

How to Use Live View

1. Set up Cloud connection:
   Ensure your dashcam is registered to your BlackVue Cloud account and connected to the internet (via mobile hotspot, in-car LTE, SIM Card connection, or nearby Wi-Fi).
2. Open the BlackVue/Fleeta app.
   Log in using your registered account.
3. Access your camera list:
   Select the Cloud-connected camera you want to view.
4. Tap “Remote Live View”.
   Stream live video from your dashcam. You can swap between available camera channels (front/rear/interior).

• For LTE models, you can connect anywhere there is mobile data coverage.

• For Wi-Fi models, your vehicle must be within Wi-Fi range.

Playback/Live view > Join (Camera WiFi's network) > Click Live View on top of camera list

Data Usage and Limitations

• Free plans typically allow 10 minutes per day of Live View; paid plans offer more time or unlimited live streaming.
• Quality is generally HD, and streaming may be limited by your mobile data or Wi-Fi speed.

What is Remote Playback?

Remote Playback lets you access and play recorded dashcam videos that are stored either on the dashcam's SD card (through the Cloud) or uploaded to your BlackVue Cloud storage.

Key Benefits:

• Review key moments or incidents any time, without having to retrieve the SD card.
• Quickly share or download important event footage remotely.
• Supports event, parking, manual, and normal mode recordings.

How to Use Remote Playback

NOTE: Make sure that the camera is connected to the Cloud. This is indicated by the blue cloud icon on the left side of the camera's name.

1. Go to the BlackVue app/Fleeta app and log in to your account.
   • In the "Cameras" tab, you will see your camera list.
2. Select your camera and tap “Remote Playback”:
   • Choose which camera recordings you want to play.
   • Tap "Remote Playback" and choose the video you want to play from the list. The front camera recording will be displayed by default. To change the camera view, tap on the "Rear" or "Interior" icon on top of the video recording screen.
   • Browse video lists categorized by date and mode (Event, Parking, Normal, Manual).
   • Filter recordings using built-in search tools.
3. Choose a video to watch:
   • Play the selected recording directly in the app or browser.
   • Use map view to see GPS data, speed, and event location (if supported).

4. Download or share footage (optional):
   • Download important clips to your device or Cloud “My Drive.”
   • Share links or files as needed for insurance, investigation, or personal archive.

Note on Playback Limits

• Plans may cap the number of remote playback sessions per day or month for free users; paid users typically have unlimited playback and downloads.  (Check more information at https://blackvue.com/products-cloud)
• Maximum playback quality may be limited by your internet connection or plan.

Feature Comparison Table

Troubleshooting

• Live View not working:
  Check your camera’s internet connection and Cloud registration status. Restart the app, dashcam, or network device if needed.
• Playback fails to load:
  Ensure SD card is healthy, try a different recording, or check for plan restrictions.
• Streaming is laggy:
  Switch to a faster network or lower video quality.

Live View and Remote Playback via the BlackVue Cloud/app offer security and convenience, letting you stay connected to your vehicle from anywhere.