Please follow the steps below to change the Wi-Fi band from 5Ghz to 2.4Ghz:

Using the Blackvue app on your phone:

1. Select "Connect to camera" on the landing page.

2. Click the gear icon ​

3. Choose Firmware settings.

4. Go to Wi-Fi > Wi-Fi band > Choose 2.4Ghz

5. After making any changes, go back to the Firmware settings menu, tap and tap Save and close.

Using the Blackvue PC Viewer or Mac Viewer:

1. Turn off the dashcam and remove the microSD card.

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2. Insert the card into the microSD card reader and connect it to a computer.

3. Run the BlackVue Viewer program and the SD Card Viewer

4. Go to Settings (Gear icon) > Firmware settings

5. Click the Wi-Fi tab and choose 2.4Ghz under the Wi-Fi band.

6. Click Save & Close.

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