⚠️ Warning: Formatting permanently erases all recordings and cannot be undone. Back up any important files before proceeding.

Before formatting, confirm the following:

1. Confirm your dashcam model. Formatting procedures and button operations differ by model. If unsure, check the label on the dashcam body or the BlackVue app's camera info screen.

2. Confirm formatting is necessary. Format only if:

   • The dashcam displays a persistent "Check SD Card" or "SD Card Error" message
   • Recording gaps or missing files are confirmed after other troubleshooting steps
   • You are performing routine monthly maintenance
   • You are reusing an SD card previously used in a different BlackVue model

   Do not format as a first response to reboots or recording issues without ruling out other causes first.

3. Back up important recordings by saving to BlackVue Cloud, internal memory, or transferring files to a computer before proceeding.
4. Formatting the microSD card at least once a month is recommended.
5. It is recommended to use BlackVue microSD cards only. Third-party microSD cards, especially SanDisk, may have compatibility issues. Pittasoft Co., Ltd. is not responsible for issues caused by third-party cards or loss of files not backed up.

Format using the dashcam's format button:

For DR590, DR590W, DR650GW, and DR650S: Press the Wi-Fi/Format button on the side of the dashcam for 10 seconds until the dashcam beeps.

For DR750S, DR900S: Press the Wi-Fi/Format button for about five seconds and the camera will sound a voice prompt. Hold for another five seconds to format the SD card.

For DR750-2CH LTE, DR770X, and DR970X: Press the Format button for about five seconds and the camera will sound a voice prompt. Hold for another five seconds to format the SD card.

For DR750X, DR750X Plus, DR900X, and DR900X Plus: The SD card can only be formatted if the firmware in the SD card is different from the camera model. The camera will sound off "Dashcam Model Error". Then, press the Wi-Fi button for five seconds until the camera gives out a voice prompt. Press the same button again for five seconds and the camera will format the SD card.

Format via the BlackVue App/Fleeta App:

NOTE: The function to format the SD card via the BlackVue App/Fleeta App is made available from the X Plus Series models.

Click the More button of the camera of which SD card you want to format. Select Format microSD card on the submenu that appears. Read the warning pop-up and press Format to continue. The app will attempt to connect to the camera via WiFi. Press Join to proceed with the SD card format.

Format using Windows Viewer:

1. Power off the dashcam and take out the microSD card.

2. Insert the microSD card into the microSD card reader.

3. Connect the microSD card reader to your computer.

4. Download and install the BlackVue Windows PC Viewer.

5. Run the program after installation and click SD Card Viewer.

6. Click the MicroSD icon , select the drive you want to format, and click the Format button.

Format using Mac Viewer:

1. Power off the dashcam and take out the microSD card.

2. Insert the microSD card into the microSD card reader.

3. Connect the microSD card reader to your computer.

4. Download the BlackVue MAC PC Viewer.

5. Run the program after installation and click SD Card Viewer.

6. Click the MicroSD icon , select the drive you want to format, and click the Erase button.

7. A pop-up window for confirmation will appear. Click Erase button to proceed.